Yes, our products are approved by the Therapeutic Goods Administration (TGA), ensuring they meet strict Australian safety, quality, and performance standards.
How quickly will I receive my order?
Orders are processed within 1–2 business days. Delivery times vary based on your location, but standard shipping usually takes 2–5 business days across Australia.
Do products come with warranty?
Yes, all our products come with a manufacturer’s warranty. Warranty terms vary by item, and full details can be found on each product page or by contacting our support team.
Do you offer repairs or servicing?
Yes, we can help arrange repair services for select mobility equipment. Reach out at support@mobilitygo.com.au with your product issues and we’ll try our best to assist you.
Do you provide tax invoices or quotes for funding purposes?
Absolutely. We can provide official tax invoices and custom quotes for NDIS, My Aged Care, or insurance funding upon request.
Are your products suitable for aged care or hospitals?
Yes, many of our products are the same models used in professional care settings.
